:root{--brand-orange:#e95420;--text:#1a1a1a;--text-muted:#6b6b6b;--border:#e2e2e2;--bg:#fafafa;--surface:#fff;--error:#c0392b;--row-hover:#f8f9fa;--badge-collected-bg:#e6f4ea;--badge-collected-text:#137333;--badge-pending-bg:#e8f0fe;--badge-pending-text:#1a73e8;--badge-attention-bg:#fce8e6;--badge-attention-text:#c5221f;--badge-neutral-bg:#f1f3f4;--badge-neutral-text:#5f6368;--badge-deposited-bg:#fef3e0;--badge-deposited-text:#b06000;--font-mono:ui-monospace, "SFMono-Regular", "Roboto Mono", Menlo, Consolas, monospace}*{box-sizing:border-box}body{color:var(--text);background:var(--bg);margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Helvetica,Arial,sans-serif}.login-page{flex-direction:column;justify-content:center;align-items:center;gap:16px;min-height:100vh;padding:20px;display:flex}.login-form{background:var(--surface);border:1px solid var(--border);border-radius:8px;flex-direction:column;gap:16px;width:100%;max-width:360px;padding:32px;display:flex}.login-logo-link{align-self:center;margin-bottom:8px;line-height:0}.login-logo{width:160px;height:auto}.login-form h1{text-align:center;color:var(--text-muted);margin:0 0 8px;font-size:20px;font-weight:500}.activate-description{color:var(--text-muted);text-align:center;margin:-8px 0 0;font-size:13px;line-height:1.4}.login-form label{color:var(--text-muted);flex-direction:column;gap:6px;font-size:14px;display:flex}.login-form input{border:1px solid var(--border);border-radius:6px;padding:10px 12px;font-size:15px}.login-form button{background:var(--brand-orange);color:#fff;cursor:pointer;border:none;border-radius:6px;margin-top:8px;padding:12px;font-size:15px;font-weight:600}.login-form button:disabled{opacity:.6;cursor:default}.login-form .login-consent{flex-direction:row;align-items:flex-start;gap:8px;font-size:13px;line-height:1.4}.login-consent input{flex-shrink:0;margin-top:2px}.login-consent a{color:var(--brand-orange);text-decoration:underline}.login-footer{color:var(--text-muted);margin:0;font-size:12px}.error{color:var(--error);margin:0;font-size:14px}.success{color:var(--badge-collected-text);margin:0;font-size:14px}.dashboard-page{flex-direction:column;gap:24px;max-width:1100px;margin:0 auto;padding:24px 20px 48px;display:flex}.mono{font-family:var(--font-mono);font-size:13px}.dashboard-header{border-bottom:1px solid var(--border);flex-wrap:wrap;justify-content:space-between;align-items:center;row-gap:10px;padding-bottom:16px;display:flex}.dashboard-brand{color:inherit;align-items:center;gap:10px;text-decoration:none;display:flex}.dashboard-footer{color:var(--text-muted);text-align:center;border-top:1px solid var(--border);padding-top:16px;font-size:12px}.dashboard-logo{width:auto;height:28px}.dashboard-brand-name{white-space:nowrap;font-size:16px;font-weight:600}.user-menu{align-items:center;gap:12px;display:flex;position:relative}.admin-nav{align-items:center;gap:4px;display:flex}.admin-nav-tab{color:var(--text-muted);cursor:pointer;white-space:nowrap;background:0 0;border:1px solid #0000;border-radius:6px;padding:8px 14px;font-size:14px;font-weight:500}.admin-nav-tab:hover{background:var(--row-hover);color:var(--text)}.admin-nav-tab--active{background:var(--surface);border-color:var(--border);color:var(--text);font-weight:600}.user-menu-trigger{border:1px solid var(--border);cursor:pointer;color:var(--text);background:0 0;border-radius:20px;align-items:center;gap:8px;padding:6px 12px 6px 6px;display:flex}.user-avatar{background:var(--brand-orange);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:26px;height:26px;font-size:11px;font-weight:700;display:flex}.user-menu-name{white-space:nowrap;font-size:14px;font-weight:500}.user-menu-dropdown{background:var(--surface);border:1px solid var(--border);z-index:20;border-radius:8px;flex-direction:column;gap:10px;min-width:200px;padding:12px;display:flex;position:absolute;top:calc(100% + 8px);right:0;box-shadow:0 8px 24px #0000001a}.user-menu-name-full{margin:0;font-size:14px;font-weight:600}.user-menu-email{color:var(--text-muted);word-break:break-all;margin:0;font-size:13px}.user-menu-status{border-top:1px solid var(--border);flex-direction:column;gap:4px;padding-top:10px;display:flex}.user-menu-status p{color:var(--text-muted);margin:0;font-size:13px}.user-menu-quicklinks{border-top:1px solid var(--border);flex-direction:column;gap:6px;padding-top:10px;display:flex}.user-menu-dropdown button{border:1px solid var(--border);cursor:pointer;text-align:left;background:0 0;border-radius:6px;width:100%;padding:8px 12px;font-size:14px}.mobile-drawer-links,.mobile-drawer-footer{display:none}.kpi-row{grid-template-columns:repeat(3,1fr);gap:16px;display:grid}.kpi-card{background:var(--surface);border:1px solid var(--border);border-left:4px solid var(--badge-neutral-text);border-radius:8px;flex-direction:column;gap:4px;padding:16px 20px;display:flex}.kpi-card--pending{border-left-color:var(--badge-pending-text)}.kpi-card--collected{border-left-color:var(--badge-collected-text)}.kpi-card--attention{border-left-color:var(--badge-attention-text)}.kpi-row--4{grid-template-columns:repeat(4,1fr)}.kpi-card--reserved{border-left-color:var(--badge-pending-text)}.kpi-card--deposited{border-left-color:var(--badge-deposited-text)}.kpi-card--pickedUp{border-left-color:var(--badge-collected-text)}.page-title-row{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.page-title-row h1{margin:0 0 4px;font-size:22px}.page-subtitle{color:var(--text-muted);margin:0;font-size:14px}.language-switcher{align-items:center;gap:6px;font-size:13px;display:flex}.language-switcher-item{align-items:center;gap:6px;display:flex}.language-switcher-divider{color:var(--border)}.language-switcher-button{color:var(--text-muted);cursor:pointer;background:0 0;border:none;padding:0;font-size:13px;font-weight:500}.language-switcher-button--active{color:var(--text);font-weight:700}.login-language-switcher{align-self:flex-end;margin-bottom:-4px}.billing-pill{white-space:nowrap;border-radius:999px;padding:5px 12px;font-size:12px;font-weight:600}.billing-pill--ready{background:var(--badge-collected-bg);color:var(--badge-collected-text)}.billing-pill--attention{background:var(--badge-attention-bg);color:var(--badge-attention-text)}.next-step-cell{color:var(--text-muted);white-space:normal;min-width:200px}.cell-title{font-weight:600}.forfait-icon{vertical-align:middle;color:var(--brand-orange);cursor:help;margin:0 4px;display:inline-flex;position:relative}.forfait-icon-tooltip{white-space:nowrap;background:var(--text);color:var(--surface);opacity:0;visibility:hidden;pointer-events:none;z-index:20;border-radius:6px;padding:6px 10px;font-size:12px;font-weight:400;line-height:1.4;transition:opacity .12s;position:absolute;bottom:calc(100% + 7px);left:50%;transform:translate(-50%)}.forfait-icon-tooltip:after{content:"";border:5px solid #0000;border-top-color:var(--text);position:absolute;top:100%;left:50%;transform:translate(-50%)}.forfait-icon:hover .forfait-icon-tooltip,.forfait-icon:focus-visible .forfait-icon-tooltip{opacity:1;visibility:visible}.cell-subtext{color:var(--text-muted);margin-top:2px;font-size:12px}.audit-log-details-row td{background:var(--row-hover);padding:12px 16px}.audit-log-payload{font-family:var(--font-mono);white-space:pre-wrap;word-break:break-word;max-height:300px;margin:0;font-size:12px;overflow-y:auto}.address-cell{align-items:center;gap:6px;max-width:260px;display:flex}.address-cell-text{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.address-cell-link{color:var(--text-muted);flex-shrink:0;display:inline-flex}.address-cell-link:hover{color:var(--text)}.empty-state-hint{font-size:13px;margin:4px 0 12px!important}.kpi-value{font-size:26px;font-weight:700}.kpi-label{color:var(--text-muted);font-size:13px}.toolbar{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.toolbar-search{background:var(--surface);border:1px solid var(--border);color:var(--text-muted);border-radius:6px;flex:260px;align-items:center;gap:8px;padding:0 12px;display:flex}.toolbar-search input{color:var(--text);background:0 0;border:none;outline:none;flex:1;padding:10px 0;font-size:14px}.toolbar-status-filter{background:var(--surface);border:1px solid var(--border);color:var(--text);border-radius:6px;padding:10px 12px;font-size:14px}.toolbar-date-range{color:var(--text-muted);align-items:center;gap:6px;display:flex}.toolbar-date-range input{border:1px solid var(--border);color:var(--text);border-radius:6px;padding:9px 10px;font-size:14px}.table-container{background:var(--surface);border:1px solid var(--border);border-radius:8px;overflow-x:auto}table{border-collapse:collapse;width:100%}th,td{text-align:left;border-bottom:1px solid var(--border);white-space:nowrap;padding:12px 16px;font-size:14px}th{color:var(--text-muted);background:var(--bg);font-weight:600}.actions-header,.actions-cell{text-align:right;background:var(--surface);position:sticky;right:0;box-shadow:-8px 0 8px -8px #0000001f}.actions-header{background:var(--bg)}tr:last-child td{border-bottom:none}.order-row:hover,.order-row:hover .actions-cell{background:var(--row-hover)}.empty-state{text-align:center;color:var(--text-muted);white-space:normal}.ref-cell{align-items:center;gap:6px;display:inline-flex}.transfer-badge-icon{color:var(--brand-orange);flex-shrink:0}.copy-button{cursor:pointer;color:var(--text-muted);background:0 0;border:none;border-radius:4px;justify-content:center;align-items:center;padding:2px;display:inline-flex}.copy-button:hover{color:var(--text);background:var(--border)}.view-button{border:1px solid var(--border);cursor:pointer;background:0 0;border-radius:6px;padding:6px 14px;font-size:13px}.view-button:hover{background:var(--row-hover)}.actions-cell .danger-button{margin-left:8px}.status-badge{letter-spacing:.02em;border-radius:999px;padding:4px 10px;font-size:12px;font-weight:600;display:inline-block}.status-badge--collected{background:var(--badge-collected-bg);color:var(--badge-collected-text)}.status-badge--pending{background:var(--badge-pending-bg);color:var(--badge-pending-text)}.status-badge--attention{background:var(--badge-attention-bg);color:var(--badge-attention-text)}.status-badge--neutral{background:var(--badge-neutral-bg);color:var(--badge-neutral-text)}.billing-issuer-badge{margin-left:6px}.pagination{color:var(--text-muted);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;font-size:13px;display:flex}.pagination-controls{align-items:center;gap:10px;display:flex}.pagination-controls button{background:var(--surface);border:1px solid var(--border);cursor:pointer;color:var(--text);border-radius:6px;padding:6px 12px;font-size:13px}.pagination-controls button:disabled{opacity:.5;cursor:default}.pagination-left{flex-wrap:wrap;align-items:center;gap:16px;display:flex}.pagination-limit{align-items:center;gap:6px;display:flex}.pagination-limit select{background:var(--surface);border:1px solid var(--border);color:var(--text);border-radius:6px;padding:5px 8px;font-size:13px}.pagination-nav{text-align:center;min-width:32px;font-size:15px!important}.pagination-page-button{text-align:center;min-width:32px}.pagination-page-button--active{font-weight:600;background:var(--text)!important;border-color:var(--text)!important;color:#fff!important}.pagination-ellipsis{padding:0 4px}.modal-overlay{z-index:30;background:#0006;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.modal{background:var(--surface);border-radius:10px;width:100%;max-width:420px;padding:20px 24px 24px;box-shadow:0 16px 48px #0003}.modal-header{justify-content:space-between;align-items:center;margin-bottom:12px;display:flex}.modal-header h2{margin:0;font-size:17px}.modal-subtitle{color:var(--text-muted);margin:-6px 0 12px;font-size:13px}.transfer-route-visual{background:var(--bg);border:1px solid var(--border);border-radius:8px;flex-wrap:wrap;justify-content:center;align-items:center;gap:8px;margin:0 0 16px;padding:12px 14px;display:flex}.transfer-route-step{white-space:nowrap;background:var(--surface);border:1px solid var(--border);border-radius:20px;padding:4px 10px;font-size:13px;font-weight:600}.transfer-route-step--transit{color:var(--brand-orange);border-color:var(--brand-orange)}.transfer-route-arrow{color:var(--text-muted);font-size:14px}.modal-close{cursor:pointer;color:var(--text-muted);background:0 0;border:none;padding:4px;font-size:22px;line-height:1}.modal-body{grid-template-columns:auto 1fr;gap:10px 16px;margin:0;display:grid}.modal-body dt{color:var(--text-muted);white-space:nowrap;font-size:12px;font-weight:600}.modal-body dd{margin:0;font-size:14px}.new-order-button{background:var(--brand-orange);color:#fff;cursor:pointer;white-space:nowrap;border:none;border-radius:6px;align-items:center;gap:8px;padding:10px 16px;font-size:14px;font-weight:600;display:flex}.new-order-button:disabled{background:var(--border);color:var(--text-muted);cursor:not-allowed}.new-order-menu{position:relative}.new-order-menu-dropdown{z-index:10;background:var(--surface);border:1px solid var(--border);border-radius:8px;flex-direction:column;gap:2px;min-width:260px;padding:6px;display:flex;position:absolute;top:calc(100% + 8px);left:0;box-shadow:0 8px 24px #0000001a}.new-order-menu-dropdown button{cursor:pointer;text-align:left;background:0 0;border:none;border-radius:6px;flex-direction:column;gap:2px;width:100%;padding:10px 12px;display:flex}.new-order-menu-dropdown button:hover{background:var(--row-hover)}.new-order-menu-item-label{color:var(--text);font-size:14px;font-weight:600}.new-order-menu-item-hint{color:var(--text-muted);font-size:12px}.billing-block-message{color:var(--badge-attention-text);margin:6px 0 0;font-size:12px}.page-title-row .billing-block-message{text-align:right}.link-button{font:inherit;font-size:inherit;color:inherit;cursor:pointer;background:0 0;border:none;padding:0;text-decoration:underline}.page-title-actions{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.refresh-row{align-items:center;gap:10px;display:flex}.last-updated{color:var(--text-muted);white-space:nowrap;font-size:12px}.refresh-button{background:var(--surface);border:1px solid var(--border);color:var(--text);cursor:pointer;white-space:nowrap;border-radius:6px;padding:8px 14px;font-size:13px;font-weight:600}.refresh-button:disabled{opacity:.6;cursor:default}.order-detail-header+.refresh-row{justify-content:flex-end;margin:-8px 0 4px}.admin-form-modal{max-width:640px;max-height:calc(100vh - 40px);overflow-y:auto}.create-order-form,.admin-form{flex-direction:column;gap:16px;display:flex}.create-order-form label,.admin-form label{color:var(--text-muted);flex-direction:column;gap:6px;font-size:13px;display:flex}.field-label-row{align-items:center;display:flex}.create-order-form input,.create-order-form select,.admin-form input,.admin-form select{border:1px solid var(--border);color:var(--text);border-radius:6px;padding:9px 10px;font-size:14px}.admin-form input:disabled,.admin-form select:disabled{background:var(--bg);color:var(--text-muted);cursor:not-allowed}.admin-form-hint{color:var(--text-muted);margin:2px 0 0;font-size:12px}.lcm-status-note{color:var(--text-muted);margin:-6px 0 0;font-size:12px}.lcm-status-note--registered{color:var(--badge-collected-text)}.admin-form-radio{align-items:center;color:var(--text)!important;flex-direction:row!important;gap:8px!important;font-size:14px!important;display:flex!important}.admin-form-readonly-banner{background:var(--badge-attention-bg);color:var(--badge-attention-text);border-radius:6px;padding:8px 12px;font-size:13px;font-weight:600}.info-banner{background:var(--badge-pending-bg);color:var(--badge-pending-text);border-radius:6px;align-items:flex-start;gap:8px;margin:0;padding:10px 14px;font-size:13px;display:flex}.info-banner svg{flex-shrink:0;margin-top:1px}.warning-banner{background:var(--badge-deposited-bg);color:var(--badge-deposited-text);border-radius:6px;align-items:flex-start;gap:8px;margin:16px 0 0;padding:10px 14px;font-size:13px;display:flex}.table-total-row td{border-top:2px solid var(--border);border-bottom:none;font-weight:700}.info-tooltip{color:var(--text-muted);cursor:help;vertical-align:middle;align-items:center;margin-left:4px;display:inline-flex;position:relative}.info-tooltip-bubble{background:var(--text);color:var(--bg);white-space:normal;text-align:left;z-index:1000;pointer-events:none;border-radius:6px;padding:8px 10px;font-size:12px;font-weight:400;line-height:1.45;position:fixed;box-shadow:0 4px 16px #00000040}.status-legend{background:var(--surface);border:1px solid var(--border);border-radius:8px;flex-direction:column;gap:10px;padding:14px 16px;display:flex}.status-legend-title{margin:0;font-size:13px;font-weight:600}.status-legend-row{color:var(--text-muted);align-items:center;gap:10px;font-size:13px;display:flex}.status-legend-row .status-badge{flex-shrink:0}.carrier-mandate-card{background:var(--surface);border:1px solid var(--border);border-radius:8px;flex-direction:column;gap:16px;max-width:720px;padding:20px 22px;display:flex}.carrier-mandate-card__name{margin:0 0 4px;font-size:16px;font-weight:600}.carrier-mandate-card__legal{color:var(--text-muted);margin:0;font-size:13px}.carrier-mandate-card__address{color:var(--text-muted);margin:2px 0 0;font-size:12.5px}.carrier-mandate-card__status{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.carrier-mandate-card__accepted{color:var(--text-muted);margin:-8px 0 0;font-size:12.5px}.carrier-mandate-card__documents{border-top:1px solid var(--border);flex-direction:column;gap:6px;padding-top:12px;display:flex}.carrier-mandate-card__documents-title{color:var(--text-muted);text-transform:uppercase;letter-spacing:.03em;margin:0 0 2px;font-size:12px;font-weight:600}.carrier-mandate-card__document-link{background:var(--row-hover);border:1px solid var(--border);width:fit-content;color:var(--text);cursor:pointer;border-radius:6px;align-items:center;gap:6px;padding:11px 14px;font-size:13px;font-weight:500;display:inline-flex}.carrier-mandate-card__document-link:hover{border-color:var(--brand-orange);color:var(--brand-orange)}.carrier-mandate-card__document-link svg{color:var(--text-muted);flex-shrink:0}.support-ops-doc-card{background:var(--surface);border:1px solid var(--border);border-radius:8px;flex-direction:column;gap:8px;max-width:560px;padding:20px 22px;display:flex}.support-ops-doc-card__name{margin:0;font-size:16px;font-weight:600}.support-ops-doc-card__description{color:var(--text-muted);margin:0 0 8px;font-size:13px}.support-ops-doc-card__actions{flex-wrap:wrap;gap:10px;display:flex}.form-row{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:12px;display:grid}.form-row--parcel{grid-template-columns:minmax(0,.7fr) minmax(0,1fr) minmax(0,1fr) minmax(0,1fr) minmax(0,1fr)}.form-row--parcel-dims{grid-template-columns:repeat(4,minmax(0,1fr))}.phone-input-row{box-sizing:border-box;align-items:stretch;gap:8px;width:100%;max-width:100%;display:flex}.phone-country-trigger{border:1px solid var(--border);background:var(--surface);min-width:0;color:var(--text);cursor:pointer;border-radius:6px;flex:0 0 92px;justify-content:center;align-items:center;gap:4px;padding:9px 8px;font-size:14px;display:flex}.phone-country-trigger:disabled{background:var(--bg);color:var(--text-muted);cursor:not-allowed}.phone-country-caret{color:var(--text-muted);font-size:10px}.national-number-input{flex:auto;width:100%;min-width:0}.phone-country-list{background:var(--surface);border:1px solid var(--border);z-index:1000;border-radius:8px;padding:4px;position:fixed;overflow-y:auto;box-shadow:0 4px 16px #0000002e}.phone-country-option{width:100%;color:var(--text);text-align:left;cursor:pointer;background:0 0;border:none;border-radius:6px;align-items:center;gap:8px;padding:8px;font-size:14px;display:flex}.phone-country-option:hover,.phone-country-option:focus-visible{background:var(--row-hover)}.phone-country-option-name{text-overflow:ellipsis;white-space:nowrap;flex:auto;min-width:0;overflow:hidden}.phone-country-option-code{color:var(--text-muted);flex:none}.form-section{border-top:1px solid var(--border);flex-direction:column;gap:8px;padding-top:14px;display:flex}.form-section-label{font-size:13px;font-weight:600}.locker-results{flex-direction:column;gap:8px;max-height:220px;display:flex;overflow-y:auto}.locker-empty{color:var(--text-muted);margin:0;font-size:13px}.locker-option{border:1px solid var(--border);cursor:pointer;border-radius:6px;align-items:flex-start;gap:10px;padding:10px 12px;font-size:13px;display:flex}.locker-option:has(input:checked){border-color:var(--brand-orange);background:var(--row-hover)}.locker-option input{margin-top:3px}.locker-option-body{flex-direction:column;gap:2px;display:flex}.locker-option-name{color:var(--text);font-weight:600}.locker-option-address{color:var(--text-muted)}.locker-option-meta{color:var(--text-muted);font-size:12px}.locker-option--disabled{cursor:not-allowed;opacity:.55}.size-tier-group{gap:6px;display:flex}.size-tier-button{border:1px solid var(--border);background:var(--surface);color:var(--text);cursor:pointer;border-radius:6px;flex:1;padding:8px 4px;font-size:13px;font-weight:600}.size-tier-button:hover{border-color:var(--brand-orange)}.size-tier-button--active{border-color:var(--brand-orange);background:var(--badge-pending-bg);color:var(--brand-orange)}.modal-actions{justify-content:flex-end;gap:10px;margin-top:4px;display:flex}.modal-actions button{cursor:pointer;border:none;border-radius:6px;padding:10px 18px;font-size:14px;font-weight:600}.modal-actions button[type=submit]{background:var(--brand-orange);color:#fff}.modal-actions 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